Refund Policy

Products and services offered by SwiftRecharge and its affiliates on this website encompass mobile recharge, data plans, bundles, bill payments, items, gift cards, and eSIMs. These services are facilitated on behalf of mobile carriers, merchants, and other service providers, and are subject to potential changes in availability.

Upon confirmation of a transaction and successful payment, SwiftRecharge promptly dispatches the purchased digital goods or mobile recharge. While there may be a brief processing period before the service is fully provisioned, a confirmation email containing the acquired service details will be sent upon completion of the transaction.

In the event of a failed transaction, including mobile recharge, gift cards, eSIMs, and bill payments, SwiftRecharge is committed to rectifying the situation promptly. We will automatically initiate a refund within 24 hours to ensure that users' funds are not left in limbo. This process is designed to provide a seamless experience, eliminating the need for users to contact customer support to request a refund.

SwiftRecharge's refund policy applies to all failed transactions, regardless of the reason for the failure. Whether it's due to network issues, incorrect recipient details, or any other reason, we will promptly refund the transaction amount to the user's account. This guarantees peace of mind for users, knowing that they can rely on SwiftRecharge to address any issues that may arise.

In addition to our automatic refund policy, SwiftRecharge maintains a dedicated customer support team available 24/7 to assist users with any concerns or issues they may encounter. Whether it's a failed transaction or any other problem with the service, users can reach out to our customer support team for prompt and helpful assistance.

Overall, SwiftRecharge's refund policy is structured to provide users with a seamless and stress-free experience, ensuring that their funds are safeguarded and their mobile credit needs are met efficiently. We are dedicated to delivering reliable and efficient services to our valued customers.

For any further inquiries or concerns, please feel free to contact us at